DevOps Support Engineer | Copado Off Campus Recruitment 2025

DevOps Support Engineer | Copado

Location: Hybrid (Bangalore, India)
Experience: 1-5 Years
Type: Full-Time, Permanent

---

About Copado:
Copado is the #1 DevOps platform for Salesforce and the Cloud, trusted by top brands like Coca-Cola, eBay, and Volkswagen. Our low-code platform enables seamless collaboration between non-technical admins and pro-code developers, driving 20X faster releases, 94% fewer production bugs, and higher Salesforce ROI.

---

Role Overview:
As a DevOps Support Engineer, you’ll provide top-tier technical support for Copado’s platform, ensuring high customer satisfaction and rapid issue resolution. This is a highly technical role with opportunities for growth and advancement.

---

What You’ll Do:

• Manage customer case queues and resolve technical issues.
• Provide technical support, suggest workarounds, and troubleshoot problems.
• Advocate for customer needs and manage expectations effectively.
• Maintain technical expertise and create knowledge base materials.
• Research, document, and escalate cases as needed.
• Assist in designing and delivering technical training.
• Identify upsell opportunities and promote Copado solutions.
• Complete assigned project responsibilities efficiently.

---

Required Skills & Qualifications:

• 1-5 years of experience in Salesforce and Customer Support/DevOps.
• Strong understanding of SaaS environments and integrated technologies.
• Knowledge of development tools: XML, APIs, CLI, SQL, and error logs.
• Experience with version control systems and Git repositories.
• Strong problem-solving and interpersonal skills.
• Excellent written and verbal communication in English.
• Ability to prioritize and escalate issues as needed.
• Comfortable working with global teams and clients.
• Flexible schedule and ability to work nights/weekends when required.

Preferred Qualifications:

• Copado Admin and Developer Certifications.

---

Why Join Copado:

• Flexible working environment.
• Competitive salary and benefits.
• Opportunities for rapid career growth and skill development.
• Collaborative and innovative work culture.

---

Equal Opportunity:
Copado is an Equal Employment Opportunity and Affirmative Action Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

---

Follow Us:
Stay connected for more job opportunities:
NalgondaToday on LinkedIn

---

Tags:
#DevOpsSupport #SalesforceJobs #CopadoCareers #BangaloreJobs #TechSupport #CloudCareers #OpenToWork