Canonical is Hiring: Software Engineer - L3 Support

Location: Remote (Asia Pacific, Hyderabad)
Experience: Experience with Linux and open source software

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About Canonical

Canonical, the publisher of Ubuntu, is a leader in open-source software for the global enterprise and technology markets. Our mission is to make open-source software the foundation of IT across the globe, enabling innovation in areas such as cloud, AI, IoT, and engineering. We have a global distributed team working together remotely and meet up annually to align on strategy and execution.

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What You’ll Do:

• Resolve complex customer issues related to Ubuntu, Kernel, Ceph, OpenStack, Kubernetes, and other open-source software
• Work with the engineering teams to drive upstream bug fixes
• Participate in upstream open-source communities
• Review and backport patches
• Collaborate with teams to improve processes, tools, and documentation
• Travel internationally up to 10% of the time for team events and conferences

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What We Are Looking for in You:

• Educational Background: Computer Science, STEM, or similar
• Experience: Familiarity with Linux, open-source software, and coding in Python, Go, C, or C++
• Skills: A passion for troubleshooting complex issues in Linux-based infrastructure
• Desirable: Willingness to learn about Ubuntu Linux, Kubernetes, OpenStack, Ceph, LXC, and distributed systems

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Nice-to-Have Skills:

• Enjoys working in a tech-driven team
• Curious, flexible, and highly self-motivated
• Passion for open-source technologies

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What We Offer:

• Competitive salary and performance-based bonuses
• Learning and Development: $2,000 per year to spend on personal growth
• Work-Life Balance: Distributed work environment with international team meetups
• Employee Benefits: Travel benefits, wellness platform, maternity/paternity leave, annual holiday leave, etc.
• Recognition: Employee rewards and performance recognition

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About Canonical:

Canonical is at the forefront of the global shift towards open-source. As the publisher of Ubuntu, we are building cutting-edge technologies used by millions of people worldwide. Join us and be a part of something revolutionary in the tech world.

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