
Zoho Hiring Fresher Technical Support Engineer
Zoho
Zoho off campus drive : Job Overview
| Company | Zoho |
| Location | Chennai |
| Category | Software |
| Employment Type | full-time |
| Posted | 8 Jul 2025 |
| Status | Active |
Job Description
Technical Support Engineer at Zoho Corporation
Company: Zoho Corporation
Job Role: Technical Support Engineer
Qualification: Any Graduate (Technical background preferred)
Experience: 0–2 Years
Salary: Best in Industry (Expected range: ₹4 – ₹6 LPA)
Job Location: Chennai, Coimbatore, Salem, Tirunelveli, Madurai
Last Date: Apply ASAP
Job Description
Zoho Corporation is hiring Technical Support Engineers to join its global support team. As a support engineer, you will be the first point of contact for international/domestic clients, providing voice-based assistance to resolve technical issues and ensure customer satisfaction.
Key Responsibilities
- Provide voice-based support to international/domestic customers (inbound and outbound)
- Troubleshoot issues and provide timely resolutions
- Communicate clearly and confidently to build strong customer rapport
- Collaborate with internal technical teams to resolve complex problems
- Work with the documentation team to close gaps in help modules
- Must be open to night shifts and rotational work schedules
Skills Required
- Excellent verbal and written communication skills
- Strong problem-solving and analytical thinking
- Willingness to work in a 24x7 support environment
- Knowledge of customer support software and CRM tools is a plus
- Basic technical understanding of software products and IT services
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