NICE Hiring Software Engineer

NICE Software Engineer | High Salary Tech Role | Apply Now

Company: NICE Ltd.
Job Role: Software Engineer
Qualification: Bachelor’s Degree in Computer Science, Engineering, or related field

Experience: 2+ Years
Salary: Competitive, Market-Driven Salary (Up to $5000/month)
Job Location: Pune, India (Hybrid: 2 Days Office, 3 Days Remote)
Last Date: Not Mentioned (Apply Immediately)

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Job Description:
Join NICE, a global leader powering over 25,000 businesses including 85 of the Fortune 100, as a Software Engineer working at the cutting edge of AI, cloud, and search infrastructure. This role focuses on integrating Content Management Systems (CMS) with AWS Knowledge Hub to enable advanced Retrieval-Augmented Generation (RAG) search capabilities across diverse data without duplication.

Key Responsibilities:

• Integrate CMS with AWS Knowledge Hub enabling seamless RAG-based search across heterogeneous customer data
• Extend Knowledge Hub to ingest and index non-traditional knowledge items such as documents, tickets, logs
• Build secure, scalable connectors for direct access to customer data repositories
• Enable self-service content source management using AWS AppFlow, Tray.ai, and configure ingestion rules
• Collaborate with NLP/AI teams to optimize relevance and performance of RAG search pipelines
• Design and implement data governance, access control, and observability features for enterprise readiness
• Work closely with product and UX teams to build intuitive user experiences

Required Skills:

• 2+ years hands-on experience with AWS Knowledge Hub, AppFlow, Tray.ai, or similar cloud indexing/search platforms
• Strong backend development skills: Python, TypeScript/NodeJS, .NET, or Java
• Proficiency with REST API development and consumption
• Infrastructure as Code (IaC) knowledge such as AWS CloudFormation, CDK
• Experience with data ingestion pipelines, index management, and search query optimization
• Deep understanding of working with unstructured and semi-structured enterprise data
• Ability to design scalable, secure, multi-tenant applications

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About NICE:
NICE Ltd. (NASDAQ: NICE) is a market leader in AI, cloud, and digital software, powering extraordinary customer experiences globally. With 8,500+ employees in 30+ countries, NICE manages over 120 million daily customer interactions and monitors 3+ billion financial transactions.

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Salary Insights & Market Trends:

• Software Engineers with expertise in AWS and AI-driven search enjoy top-tier salaries in Pune’s tech market
• Hybrid work models enhance work-life balance and job satisfaction
• Growing demand for skills in cloud computing, AI/ML, DevOps, and cybersecurity increases career growth potential

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