Wolters Kluwer Hiring DevOps and Infrastructure Support Engineer

Wolters Kluwer is hiring DevOps and Infrastructure Support Engineers for its Pune office in a hybrid work model. This is an excellent opportunity for professionals looking for DevOps Engineer jobs in Pune, AWS Infrastructure Support careers, Linux Administrator roles, Platform Support Engineer jobs, Cloud Operations careers, and Site Reliability Engineering (SRE) opportunities in enterprise technology environments.

The company is seeking experienced professionals with expertise in AWS infrastructure, Linux and Windows server administration, Java application support, monitoring tools, incident management, automation scripting, and enterprise platform operations. Candidates will work on supporting the Puma platform, a business-critical enterprise system used globally within Wolters Kluwer.

This role is ideal for professionals interested in DevOps Engineering, Infrastructure Support, AWS Cloud Operations, Monitoring & Observability, Platform Reliability Engineering, Incident Management, and Enterprise Application Support.

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Key Skills Required

• Hands-on experience with AWS cloud infrastructure including EC2 and storage services
• Strong Linux (RHEL) and Windows Server troubleshooting skills
• Experience supporting Java applications and Apache Tomcat environments
• Knowledge of ActiveMQ messaging middleware
• Experience with NGINX reverse proxy configuration and troubleshooting
• Hands-on experience with ELK Stack (Elasticsearch, Logstash, Kibana)
• Knowledge of Zabbix or similar monitoring tools
• Experience with Oracle and Microsoft SQL Server databases
• Strong incident handling and root cause analysis skills
• Shell scripting and Python automation experience
• Understanding of monitoring, observability, and log analysis
• Familiarity with Git, SVN, Jira, and Confluence
• Knowledge of AWS RDS and cloud database environments
• ITIL and operational support process awareness
• Strong communication and analytical problem-solving abilities

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Roles & Responsibilities

• Monitor AWS infrastructure, applications, and platform health using Zabbix and ELK Stack
• Investigate and resolve Level 2 incidents related to Linux, Windows, Java applications, Tomcat, ActiveMQ, NGINX, and databases
• Analyze system logs, alerts, metrics, and queue states to identify operational issues
• Perform root cause analysis and provide technical findings to DevOps and L3 teams
• Validate application functionality after maintenance windows and infrastructure patching
• Support Oracle and SQL Server database validation and troubleshooting
• Develop Shell and Python scripts for automation, diagnostics, and remediation
• Improve monitoring, alerting, and operational health checks
• Support operational readiness activities for platform releases and deployments
• Document support procedures, troubleshooting guides, and operational runbooks
• Collaborate with DevOps, Infrastructure, Security, and Operations teams globally
• Participate in rotational shift support, on-call activities, and incident response
• Maintain platform stability, availability, and performance across environments

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What We Offer

• Hybrid working model with flexible work culture
• Opportunity to work with enterprise-scale AWS infrastructure
• Exposure to modern DevOps, monitoring, and observability technologies
• Career growth opportunities in Cloud Operations and Platform Engineering
• Global collaboration with cross-functional engineering teams
• Enterprise application support and production environment exposure
• Learning opportunities in automation, monitoring, and infrastructure reliability
• Exposure to AI-powered enterprise software solutions
• Inclusive and innovation-driven workplace culture
• Long-term career development within a global technology organization

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About Company

Wolters Kluwer is a global leader in professional information services, enterprise software solutions, and AI-powered technology platforms. The company provides critical software and information solutions to professionals across healthcare, legal, finance, accounting, tax, compliance, and regulatory industries.

Operating in more than 180 countries with over 21,000 employees worldwide, Wolters Kluwer delivers cloud-based enterprise solutions that help organizations improve productivity, automate workflows, and make better business decisions.

The company invests heavily in cloud computing, automation, observability, AI technologies, and enterprise digital transformation to support mission-critical business systems and professional services globally.

With nearly 190 years of industry expertise, Wolters Kluwer continues to innovate through scalable cloud infrastructure, AI-powered platforms, and enterprise operational excellence.

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Eligibility Criteria

• Bachelor’s degree in Computer Science, Engineering, or related technical field
• 3–7 years of experience in DevOps, Platform Support, Infrastructure Support, or Cloud Operations roles
• Experience supporting AWS cloud environments
• Strong Linux and Windows Server administration skills
• Knowledge of monitoring, logging, and incident management tools
• Experience with Shell scripting or Python automation
• Good communication and troubleshooting abilities
• Ability to work in rotational shifts and global support environments

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Recommended Certifications

• AWS Certified Solutions Architect Associate
• AWS Certified SysOps Administrator
• AWS Certified DevOps Engineer
• Red Hat Certified System Administrator (RHCSA)
• Linux Foundation Certified System Administrator
• Elastic Certified Engineer (ELK Stack)
• Microsoft SQL Server Certification
• Oracle Database Administration Certification
• ITIL Foundation Certification
• Certified Kubernetes Administrator (CKA)

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Frequently Asked Questions (Interview Preparation)

1. What cloud platform is primarily used in this role?

AWS is the primary cloud platform used for infrastructure and platform support.

2. What technologies should candidates know?

Candidates should know AWS, Linux, Windows Server, Tomcat, ActiveMQ, NGINX, ELK Stack, Zabbix, SQL databases, and automation scripting.

3. Is coding required for this role?

Coding is not mandatory, but Shell scripting and Python automation skills are important.

4. What interview questions can be expected?

• AWS EC2 and RDS troubleshooting
• Linux server diagnostics commands
• Apache Tomcat deployment and log analysis
• ELK Stack architecture and monitoring
• ActiveMQ queue troubleshooting
• Root Cause Analysis scenarios
• SQL query basics and database validation
• Incident management and observability concepts

5. Is this role operational support-focused?

Yes, the role focuses on Level 2 platform support, monitoring, incident management, and operational reliability.

6. What type of work environment is offered?

Hybrid work model with 8 office days per month.

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Career Opportunities

Working as a DevOps and Infrastructure Support Engineer at Wolters Kluwer can lead to opportunities such as:

• Senior DevOps Engineer
• Cloud Operations Engineer
• Platform Reliability Engineer
• Site Reliability Engineer (SRE)
• AWS Infrastructure Engineer
• Monitoring & Observability Engineer
• Enterprise Application Support Lead
• Infrastructure Automation Engineer
• Cloud Platform Engineer
• Technical Operations Manager

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