Hiring Technical Support Engineer at New Relic

Company: New Relic

Job Role: Technical Support Engineer

Qualification:

• Proficiency in one or more programming languages: Java or Python
• Knowledge or experience with Ruby, Node.js, GoLang, or similar languages
• Front-end web development skills, including JavaScript
• Experience as a Technical Support Engineer in Enterprise or SaaS companies
• Strong troubleshooting, analytical, and customer service skills

Bonus Points For:

• Understanding Linux-based web hosting and Linux environments
• Experience with New Relic products
• Basic coding experience

Batch: Open to all

Experience: Relevant experience in technical support, programming, and troubleshooting

Salary: Not disclosed

Job Location: Bangalore, India

Last Date: Not mentioned

Perks and Benefits:

• Flexible workforce model: work remotely, in-office, or hybrid
• A supportive and inclusive environment for diverse backgrounds and perspectives

About the Company:
New Relic is committed to helping customers troubleshoot technical issues, particularly with their Front-End Products (Mobile, Browser, Synthetics, and Synthetics Job Manager). They foster a diverse and welcoming workplace that empowers employees to achieve success.

Candidates will be evaluated based on their qualifications, with no discrimination based on legally protected characteristics. A criminal background check and employment eligibility verification are required.