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AppsFlyer Hiring SW Engineer

AppsFlyer

Bangalore Softwarefull-timePosted 6 May 2025Active

AppsFlyer off campus drive : Job Overview

CompanyAppsFlyer
LocationBangalore
CategorySoftware
Employment Typefull-time
Posted6 May 2025
StatusActive

Job Description

AppsFlyer Hiring SW Engineer - Bangalore | Full-time

Company: AppsFlyer
Job Role: Software Engineer
Location: Bangalore, India
Job Type: Full-time
Salary: Competitive salary (Based on experience)
Last Date: Apply ASAP – Limited openings


About AppsFlyer

AppsFlyer is a global leader in mobile attribution and marketing analytics, empowering businesses to optimize their app marketing efforts. We are building solutions that power exceptional customer experiences through AI-driven tools, automations, and cutting-edge integrations. With a commitment to innovation, we’re on a mission to deliver solutions that transform the customer support experience.


About This Role

Are you passionate about AI and its potential to revolutionize customer support? At AppsFlyer, we're on the lookout for a Software Engineer to build internal tools that will enhance the efficiency of our support teams. In this role, you will work on our core ticketing platform, AI-powered chatbot, and automations. You’ll split your focus between software engineering and platform integration to create powerful tools that drive customer support innovation.


What You'll Do

  • Design, configure, and enhance our core ticketing platform (Zendesk), improving its integration with Salesforce and other systems.
  • Deploy and integrate an advanced AI-powered ticket chatbot.
  • Develop, deploy, and document end-to-end services, including tools that ingest customer queries and suggest solutions using internal knowledge.
  • Create intuitive, user-friendly interfaces to ensure seamless adoption by Support Engineers.
  • Collaborate with the Support team and other departments to iterate on solutions and uncover new opportunities for AI-powered support innovations.

What You Have

  • 2+ years of experience as a Zendesk (or similar platform) administrator or developer, ideally in a B2B SaaS company.
  • 1+ year of experience working with APIs.
  • Proven experience as a Full-Stack Developer.
  • A track record of deploying successful internal tools or software projects.
  • Familiarity with JavaScript and TypeScript (NestJS, Angular, or similar frameworks).
  • Solid knowledge of SQL and NoSQL databases (e.g., DynamoDB, PostgreSQL, BigQuery, Athena).
  • Passion for AI and ML, and applying these technologies to real-world problems.
  • Familiarity with source control tools like GitLab/GitHub.
  • Excellent communication skills and the ability to work in a fast-paced, dynamic environment.

Bonus Points

  • Knowledge of cloud platforms like AWS or GCP.
  • B.Sc. in Computer Science or equivalent.
  • Experience with IT infrastructure tools like OKTA.
  • Familiarity with LLM (Large Language Model) frameworks, with a preference for OpenAI APIs.
  • Referral by an AppsFlyer employee.

Why Join AppsFlyer?

AppsFlyer operates globally with offices in 25 locations across 19 countries. We are a diverse, inclusive company that celebrates curiosity and innovation. At AppsFlyer, we put employees first, ensuring they have the tools and resources to succeed.

Perks:

  • Competitive compensation.
  • Health and wellness programs.
  • Flexible working arrangements.
  • Opportunities for continuous learning and growth.


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Tags

#AppsFlyerJobs #SoftwareEngineerJobs #AIJobs #ZendeskJobs #FullStackDeveloper #TechJobs #B2BSaaS #CustomerSupportInnovation #EngineeringJobs #AIpoweredSupport

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