Zelis is Hiring Site Reliability Engineer

Site Reliability Engineer (SRE) – Observability, Cloud Reliability & Healthcare IT

Company: Zelis
Employment Type: Full Time, Permanent
Location: Hyderabad, India (Global Healthcare Technology Team)
Industry: Healthcare IT, FinTech, Cloud Computing, Enterprise Software
Job Category: Site Reliability Engineering / Cloud Operations
Job ID: JR110160
Application Deadline: 01 March 2026

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Role Overview

Zelis is hiring a highly skilled Site Reliability Engineer (SRE) to support mission-critical healthcare financial platforms serving payers, providers, and healthcare consumers across the United States healthcare ecosystem.

This role is ideal for professionals targeting high-paying global SRE and Cloud Reliability roles supporting U.S.-based healthcare, insurance, and fintech systems, where system availability, observability, and compliance are business-critical.

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Core Focus Areas (High-Value Skills)

Observability & Monitoring Engineering

• Design and operate enterprise-grade observability systems covering:
  • Metrics, logs, traces, and events
• Implement and optimize monitoring using tools such as:
  • Datadog
  • AWS CloudWatch
  • SolarWinds
  • OpenTelemetry
• Define, track, and continuously improve SLIs, SLOs, and SLAs.
• Build proactive dashboards and alerting systems to detect issues before customer impact.

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Incident Management & Production Reliability

• Act as a primary responder for high-severity production incidents.
• Communicate clearly with engineering, product, support, and U.S. stakeholders.
• Drive blameless post-incident reviews and corrective actions.
• Improve platform resilience through root cause analysis (RCA) and preventive engineering.

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Logging, Telemetry & Continuous Improvement

• Implement structured, meaningful logging for large-scale distributed systems.
• Maintain log hygiene to balance observability, performance, and cloud cost optimization.
• Continuously evolve logging and telemetry strategies as systems scale.
• Understand cost vs value trade-offs in cloud logging and monitoring platforms.

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Automation, Security & Cloud Operations

• Follow an automation-first SRE mindset:
  • Automate incident response
  • Reduce manual operational toil
• Maintain strong awareness of security, PII, and PHI protection, especially in healthcare systems.
• Collaborate with global engineering teams (U.S., India) across time zones.
• Create and maintain:
  • Runbooks
  • Escalation paths
  • Architecture and system diagrams

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Required Technical Expertise (High CPC)

• Site Reliability Engineering (SRE)
• Cloud Monitoring & Observability
• AWS Cloud Infrastructure
• Distributed Systems Reliability
• Incident Management & On-Call Operations
• Structured Logging & Telemetry
• Healthcare IT / FinTech Platforms
• Security & Compliance Awareness

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Why This Role Has High Global Demand

This position aligns with top-paying search queries, including:

• Site Reliability Engineer Jobs USA
• Cloud SRE Salary United States
• Healthcare IT Jobs USA
• Observability Engineer Jobs
• AWS SRE Engineer Salary
• FinTech SRE Jobs
• High Paying Cloud Jobs

Professionals in this role commonly progress into:

• Senior SRE
• Principal Cloud Engineer
• Platform Reliability Architect
• DevOps & SRE Lead (US Healthcare Systems)

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About Zelis (Technology Impact)

Zelis powers the U.S. healthcare financial ecosystem, supporting:

• Over 750 healthcare payers
• Top U.S. national and regional health plans
• Millions of healthcare providers and consumers

Zelis technology platforms handle large-scale, high-availability, compliance-driven systems, making reliability engineering a business-critical function.

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Workplace & Growth Environment

• Global exposure to U.S. healthcare technology systems
• Hybrid and flexible work culture
• Strong focus on engineering excellence and reliability
• Inclusive, diverse, and collaboration-driven environment
• Long-term career growth in cloud, SRE, and healthcare IT

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SEO & Google AdSense High-Value Keywords Used

Site Reliability Engineer Jobs
Healthcare IT Jobs USA
Cloud Monitoring Engineer
Observability Engineer
AWS SRE Engineer
High Paying Tech Jobs
FinTech Cloud Engineer
Enterprise Reliability Engineering

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