Hiring: Support Engineer at Vontier Corporation (Bangalore)

Location: Bangalore, Karnataka, India
Category: Information Technology
Company: Gilbarco Veeder-Root (Part of Vontier Corporation)

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About the Role

Are you a detail-oriented problem solver with a keen analytical mind? Do you enjoy unraveling complex systems and ensuring software runs flawlessly?
We are looking for a QA/Support Engineer to join our team and play a key role in maintaining the quality and performance of Driivz products—a leading platform in the electric vehicle charging ecosystem. You'll help identify issues, ensure seamless functionality, and shape the future of sustainable mobility.

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Your Contribution

• Respond promptly to customer inquiries via ticketing systems, calls, etc.
• Troubleshoot reported bugs and incidents and work with internal teams (R&D, Product, CSM).
• Escalate issues to higher support levels when necessary.
• Maintain a positive and professional approach with clients.
• Learn the Driivz product thoroughly to resolve technical issues efficiently.

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Must Have

• Professional working proficiency in English.
• Working knowledge of Linux OS.
• Experience in cloud-based services (AWS, GCP).
• Hands-on experience with SQL.
• Experience supporting remote devices (network access, setup, etc.).
• Ability to reproduce customer issues and lead debugging sessions.
• Proficiency with monitoring tools (e.g., DataDog, Kibana, Prometheus).
• Minimum 3 years of experience in customer/technical support in the tech industry.
• Minimum 2 years of experience working with offshore teams.

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Considered an Advantage

• Bachelor's degree in Computer Science or Engineering.
• Previous experience using the Zendesk ticketing system.

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About Gilbarco Veeder-Root

Gilbarco Veeder-Root is a global leader in integrated technology solutions for the retail petroleum industry—offering everything from fuel dispensers to operations management systems.

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About Vontier

Vontier is a global industrial tech company focused on smarter transportation and mobility.
Our five operating companies are united by the purpose of mobilizing the future to create a better world. With deep expertise and a culture of continuous improvement, we are driving safety, efficiency, and environmental responsibility in transportation.

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Work Culture at Vontier

We offer a vibrant, inclusive work environment where collaboration, growth, and innovation thrive. Vontier’s legacy of Fortive and Danaher powers our values and vision for the future.

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Ready to Join Us?

Become part of the team that's building smarter mobility solutions. Apply now to join our global mission!

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Tags:

#SupportEngineer #QAEngineer #TechJobs #Linux #SQL #Cloud #AWS #GCP #Driivz #ElectricVehicles #Vontier #GilbarcoVeederRoot #BangaloreJobs #JobAlert