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Medpace Hiring IT Support 1+ years of experience

Medpace

Navi Mumbai, India Softwarefull-timePosted 16 Feb 2025Active

Medpace off campus drive : Job Overview

CompanyMedpace
LocationNavi Mumbai, India
CategorySoftware
Employment Typefull-time
Posted16 Feb 2025
StatusActive

Job Description

Company: Medpace
Job Role: IT Support

Location: Navi Mumbai, India
Work Type: Full-Time (Rotating Shift)

Job Summary:

Join Medpace, a global clinical contract research organization (CRO), and support IT operations across regional and global offices. You’ll be responsible for user account administration, technical support, troubleshooting, and IT infrastructure maintenance.

Job Responsibilities:

  • Administrate user accounts for network, email, and applications
  • Provide IT support to global end-users (hardware, peripherals, copiers, mobile devices, security systems, etc.)
  • Identify, research, and resolve technical problems
  • Respond to IT tickets, calls, emails, and technical support requests
  • Document, track, and monitor issues for timely resolution
  • Collaborate with regional/global IT teams for escalations and solutions

Required Qualifications:

  • Associate’s degree in Computer Science or IT
  • 1+ years of experience in IT support/help desk
  • Fluent in English (written & verbal)
  • Experience with Exchange Server Tools, Office 365, and cloud-based applications is a plus

Why Join Medpace?

Hybrid work options (dependent on role)
Competitive PTO packages
Employee appreciation events
Health & wellness initiatives
Flexible work schedules
Career growth opportunities

Awards & Recognition:

🏆 Forbes: America's Most Successful Midsize Companies (2021-2024)
🏆 CRO Leadership Awards: Expertise, Quality, Reliability, and Compatibility

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