Hiring Trainee Database Administrator at Datavail | Datavail Off Campus Recruitment 2025

Trainee Database Administrator | Datavail | Mumbai, India (On-site)

Location: Mumbai, Maharashtra, India
Type: Full-time
Experience: 0-2 years
Education: B.E/B.Tech/BSc/Graduation
Industry: IT Services & Data Management

About Datavail:
Datavail is a leading provider of data management, application development, analytics, and cloud services. With over 1,000 professionals worldwide, Datavail partners with top tech companies like AWS, Microsoft, Oracle, and MySQL, delivering cutting-edge solutions across industries for over 17 years.

Key Skills:

• SQL
• MS Office (Excel, PowerPoint, Word)

Required Knowledge/Skills:

• 0-2 years of relevant work experience or equivalent training.
• Knowledge of production environments.
• Familiarity with SQL technologies is an advantage.
• SQL certifications are a plus.

Role and Responsibilities:

• Support Model: Work in a 24x7 support model.
• Environment Management: Support non-production and production environments.
• Technical Service Desk: Provide first-call resolution (FCR) and assist in achieving 25% FCR for overall ticket volume.
• Customer Communication: Maintain professional communication with customers following Datavail’s protocols.
• Ticket Management: Ensure tickets are assigned and resolved within SLA timelines.
• Technical Support: Troubleshoot and resolve issues under the supervision of Tier 2/Tier 3 DBAs.
• Routine DBA Activities: Perform basic DBA tasks and service requests.
• Monitoring: Monitor production and development environments using various tools.
• OS Knowledge: Strong understanding of Windows operating systems.

Personal Attributes:

• Strong interpersonal and relationship-building skills.
• Professional communication (face-to-face, electronic, and phone).
• High integrity and ethical standards.
• Customer-focused and service-oriented mindset.
• Technical acumen and ability to understand technical concepts.
• Process-oriented with a focus on continuous improvement.

Application Deadline: March 16, 2025, 5:30 AM

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