Accenture Hiring Application Tech Support Practitioner
Accenture
Accenture off campus drive : Job Overview
| Company | Accenture |
| Location | Bengaluru |
| Category | Software |
| Employment Type | full-time |
| Posted | 26 Apr 2025 |
| Status | Active |
Job Description
Application Tech Support Practitioner | Accenture
Company: Accenture
Job Role: Application Tech Support Practitioner
Project Role: Software/Application/Cloud Tech Support Analyst
Employment Type: Full Time
Experience: 2–5 years
Job Location: Bengaluru, India
Required Skills: Service Desk Management, Service Desk Voice Support
Educational Qualification: Bachelor’s Degree
Job No: ATCI-4471799-S1733327
Job Summary
As an Application Tech Support Practitioner, you will provide service desk voice support and manage service desk operations to maintain world-class system performance. You will act as the interface between the client and the system or application, ensuring issues are accurately defined and resolved using deep product knowledge.
Roles & Responsibilities
- Provide service desk voice support, interfacing directly with clients to define and resolve technical issues.
- Manage service desk operations to ensure exceptional system performance and client satisfaction.
- Utilize deep product knowledge to interpret issues and design solutions.
- Collaborate with cross-functional teams to enhance the quality of service delivery.
- Stay updated on the latest advancements in service desk management and cloud technologies.
Professional & Technical Skills
-
Must Have Skills:
- Service Desk Voice Support
- Service Desk Management
-
Good to Have Skills:
- Knowledge of Cloud Technologies
-
Strong understanding of service desk operations and client issue resolution.
-
Excellent communication and cross-functional collaboration skills.
-
Solid grasp of advancements in cloud technologies and their application to service desk management.
Additional Information
- Minimum of 2 years experience required in Service Desk Management.
- Ideal candidates will have a background in Information Technology Operations, Computer Science, or related fields.
- Proven track record of delivering impactful service desk solutions.
- This role is based at the Bengaluru office.
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Tags:
Application Support Jobs India, Service Desk Jobs Bengaluru, Service Desk Voice Support Jobs, IT Support Analyst Jobs, Service Desk Management Careers, Accenture Tech Jobs India, Software Support Careers, Cloud Technology Support Jobs, Technical
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