Application Support Engineer – Cloud | TEK ANALYTIX (Pune, India)

High-CPC Keywords: Cloud Application Support, DevOps Engineering, Cloud Automation, Cloud Monitoring, AWS Jobs India, UK Cloud Support Jobs, USA Cloud Operations Careers, High-Paying Cloud Support Roles, Application Performance Engineering

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Overview

TEK ANALYTIX is hiring an Application Support Engineer – Cloud with 2–4 years of experience for its Pune location. This role involves supporting large-scale, cloud-hosted applications, troubleshooting high-severity issues, implementing automation, enhancing monitoring capabilities, and working closely with DevOps and Engineering teams.
The position is full-time and requires flexibility to work in a 24×7 shift environment.

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How You Will Make an Impact

• Participate in “eyes on glass monitoring”, alert response, and Incident Management.
• Provide technical support for complex, cloud-hosted applications.
• Troubleshoot and resolve high-severity, multi-system issues.
• Perform application maintenance, patching, upgrades, and deployment support.
• Monitor daily data processing workflows and fix operational failures.
• Build and enhance monitoring and alerting tools.
• Contribute to automation using Ansible, Python, Perl, or other scripting tools.
• Assist in setting up and securing new application environments and instances.
• Participate in change management, including deployment and rollback planning.
• Create and maintain a knowledge base for technical solutions.
• Develop and maintain deployment scripts for UAT and Production.
• Optimize application and web server configurations for performance tuning.
• Collaborate with R&D, Operations, Infrastructure, and Professional Services teams.
• Develop internal tools to improve support efficiency.
• Provide clear, timely updates during critical incidents.
• Work in 24×7 shifts, including on-call rotations.

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Have You Got What It Takes? (Required Skills)

• BS/MS in Computer Science or related field.
• 1–1.5 years of relevant experience in Application Support (Tier-2/Tier-3).
• Strong problem-solving, analytical, and communication skills.
• Experience handling complex application performance issues.
• Background in DevOps, Infrastructure Operations, or Application Operations.
• Strong troubleshooting skills.
• OS-level knowledge: Windows, Linux, or Unix.
• Database experience: SQL, Oracle, PostgreSQL, Cassandra.
• Experience with Application Servers: Tomcat, WebLogic, WebSphere, or similar.
• Good understanding of Networking and Load Balancers.
• Exposure to scripting: Ansible, Perl, Python, Ruby, Shell Script, PowerShell.
• Experience with tools like OpsGenie, Nagios, Rundeck.

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You’ll Have an Advantage If You Also Have

• Experience with AWS portal and cloud services.
• Experience in Banking / Financial domain.
• Strong SQL querying skills.
• Hands-on experience configuring monitoring and dashboards: Grafana, Kibana, etc.
• Knowledge of ITIL processes (Incident, Change Management).

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Job Details

• Position: Application Support Engineer – Cloud
• Experience: 2–4 years
• Location: Pune, Maharashtra, India
• Employment Type: Full-Time
• Department: Cloud / Application Support

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High-CPC Tags / Hashtags

#CloudSupportEngineer #DevOpsJobsIndia #CloudMonitoring #AWSJobs #ApplicationSupportEngineer #CloudOperations #PuneJobs #HighCPCKeywords #UKCloudJobs #USCloudCareers #CloudPerformanceEngineering #AutomationEngineer

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