Provenir Hiring Cloud Operations Engineer

Company: Provenir

Job Role: Cloud Operations Engineer

Qualification: Bachelor's degree in Computer Science, Information Technology, or related technical field

Experience: 6 – 10 Years

Salary: High-paying | Based on skills and experience

Job Location: Bengaluru, India

Last Date: Open until filled

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Job Description:
Provenir is a global fintech innovator delivering cutting-edge decisioning and risk analytics solutions to financial institutions. We are looking for a Cloud Operations Engineer with hands-on experience in managing high-performance SaaS platforms hosted on AWS Cloud, along with deep skills in DevOps automation, cloud observability, and production Linux environments.

Join a fast-growing fintech named 2023 “Best Credit and Risk Solution by a Vendor” by Global BankTech Awards and contribute to transforming decisioning infrastructure for global financial clients.

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Key Responsibilities:

Cloud Infrastructure Management:

• Manage and support cloud-hosted SaaS platforms on AWS
• Ensure high availability, scalability, and performance across multi-vendor cloud environments
• Maintain Linux-based production systems with performance tuning and system monitoring

Technical Issue Resolution:

• Address incidents and resolve technical issues related to infrastructure, hosting, and networking
• Collaborate across product, DevOps, and support teams to maintain uptime

Automation & CI/CD:

• Automate infrastructure deployment using tools like Terraform, Jenkins, and scripting languages
• Streamline tasks such as backups, monitoring, and scaling

Cloud Observability & Optimization:

• Monitor cloud infrastructure using tools like DataDog, NewRelic, Splunk, Prometheus
• Detect and resolve performance bottlenecks in real-time

Documentation & Reporting:

• Maintain accurate documentation of configurations, automation workflows, and infrastructure changes
• Provide performance insights and RCA reports to stakeholders

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Required Skills & Experience:

• 6–10 years in cloud support or DevOps roles
• Strong Linux admin skills including JVM tuning, patching, and shell scripting
• Deep knowledge of AWS services (EC2, IAM, ECS, EKS, S3, RDS, CloudWatch)
• Experience in troubleshooting and RCA documentation
• Strong background in service operations, ticket handling, and stakeholder collaboration
• Proven skills with CI/CD pipelines, Terraform, Jenkins, Kubernetes, and containers
• Experience with monitoring tools like DataDog, Grafana, and Prometheus

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Preferred Skills:

• SaaS application management on cloud
• Experience with infrastructure change management
• Kubernetes and containerization for cloud-native deployments
• Exposure to ITIL-based incident, problem, and change management

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Why Join Provenir?

• Work at a fintech leader with a global presence in the US, UK, Latin America, India, and Singapore
• Access to cutting-edge cloud technology, mentorship, and leadership opportunities
• Comprehensive benefits including paid time off, flexible remote options, and wellness plans
• Culture of innovation, curiosity, and inclusivity
• Diversity-driven workplace that values every individual’s voice and background

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Keywords:
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