DevOps Support & Testing Engineer – Plane Software, Inc. | Hyderabad, India

Job Title: DevOps Support & Testing Engineer
Company: Plane Software, Inc.
Locations: Hyderabad, Telangana, India (On-site)
Employment Type: Full-Time
Department: DevOps

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About Plane Software

Plane Software is a fast-growing, modern SaaS startup that offers a flexible and intuitive work management platform, emerging as the #1 open-core alternative to tools like Jira, Monday.com, Asana, Wrike, ClickUp, and Linear. Plane’s vision is to become the WorkOS of the future, providing a unified workbench for knowledge workers globally. Backed by OSS Capital and a revenue-positive model, the team includes experienced professionals from Microsoft, Deloitte, Nutanix, Yahoo!, and other top tech companies.

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Role Overview

As a DevOps Support & Testing Engineer, you will ensure seamless operations across Cloud and Self-Hosted Kubernetes-based environments. You will bridge engineering and community support by handling technical inquiries on Discord and GitHub with clarity, precision, and actionable solutions.

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Key Responsibilities

• Provide Tier-2 support for infrastructure issues involving Kubernetes (K8s), Docker, and containerized workloads.
• Monitor, troubleshoot, and resolve deployment, scaling, and performance problems in production.
• Triage and respond to community-reported issues on Discord and GitHub with clear documentation.
• Conduct end-to-end testing of infrastructure changes, including CI/CD pipelines and automated deployments.
• Create runbooks, internal documentation, and knowledge base contributions for team reference.
• Collaborate with engineering teams to improve infrastructure reliability and automation.
• Participate in on-call rotations for production support.

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Required Skills & Qualifications

• Hands-on experience with Kubernetes (K8s), Docker, Helm charts, and container orchestration.
• Familiarity with cloud infrastructure (AWS or GCP preferred) and associated tools like Terraform, Prometheus, Grafana.
• Strong technical support skills through Discord/GitHub with excellent written communication.
• Experience in infrastructure testing methodologies (load testing, chaos engineering a plus).
• Scripting proficiency in Python, Bash, or Go for automation and troubleshooting.
• Comfortable working in fast-paced SaaS environments, collaborating remotely using tools like Slack and GitHub.

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Preferred / Nice-to-Have

• Open-source contributions or community support experience.
• Knowledge of SOC2/ISO compliance workflows.
• Familiarity with Plane’s tech stack: React, Rust, PostgreSQL, Next.js.

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High CPC Keywords & Target Countries

Keywords: DevOps Engineer, Kubernetes Jobs, Docker Engineer, Cloud Infrastructure Support, AWS DevOps, GCP Cloud Engineer, SaaS DevOps Support, CI/CD Engineer, Terraform Automation, Prometheus Monitoring, Grafana Dashboard, Python DevOps Jobs, Bash Scripting Engineer, Remote DevOps Engineer, Cloud Reliability Engineer

Target Countries for High CPC Traffic: United States, United Kingdom, Canada, Australia, Germany, France, Singapore, Netherlands, Switzerland, Norway, Sweden, India, Japan

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Why Join Plane

• Work in a high-growth SaaS startup shaping the future of work management platforms.
• Gain hands-on experience in Cloud, Kubernetes, and CI/CD pipelines.
• Contribute to open-source projects and community support initiatives.
• Collaborate with global engineering teams in a dynamic, innovative environment.
• Opportunities for career growth towards Senior DevOps Engineer, Cloud Architect, or Technical Lead roles.

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