Nextiva Hiring Software Engineer

Software Engineer – VOIP Application Engineer

Nextiva | Bangalore, Karnataka (Hybrid); Chennai, Tamil Nadu (Hybrid)

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Redefine the future of customer experiences. One conversation at a time.

We’re Nextiva — changing the game with a first-of-its-kind, conversation-centric platform that unifies team collaboration and customer experience, powered by AI and built by amazing humans.

With a forward-thinking, customer-obsessed culture, we believe connection fuels business and life. Since 2008, over 100,000 companies and 1M+ users have relied on Nextiva for seamless team and customer communication.

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About the Role

We are hiring a VOIP Application Engineer who will design, implement, and maintain VOIP systems that ensure top performance and reliability. You’ll work closely with engineering, product, and operations teams to develop voice-centric features and services.

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Key Responsibilities

• VOIP Application Design: Develop and maintain scalable and reliable VOIP apps
• System Integration: Ensure seamless communication with internal/external systems
• Troubleshooting: Handle VOIP failures, call quality issues, application errors
• Team Collaboration: Work closely with product, engineering, and ops teams
• Testing: Validate VOIP features and ensure quality prior to deployment
• Documentation: Maintain system architecture, integration, and troubleshooting guides
• Optimization: Monitor and enhance VOIP app performance and scalability
• Security: Ensure compliance and secure application design
• Support: Guide internal and external teams with VOIP solutions
• Innovation: Stay current with emerging VOIP tech and trends

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Required Qualifications

• 2–5 years hands-on experience in VOIP application engineering
• Strong knowledge of VOIP protocols: SIP, RTP, WebRTC
• Experience with Asterisk, FreeSWITCH, or Kamailio
• Familiar with cloud platforms: AWS, GCP, or Azure
• Programming: Python, Java, or JavaScript
• Databases: SQL and NoSQL
• Strong problem-solving and communication skills
• Understanding of networking, firewalls, NAT, QoS
• Customer-oriented mindset with team collaboration

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Preferred Qualifications

• Experience with containers, Kubernetes, CI/CD pipelines
• Exposure to BroadSoft or BroadWorks
• Familiarity with SIP trunks, media gateways, IVR systems
• Knowledge of voice metrics: MOS, jitter, latency
• Understanding of web communication protocols and WebRTC

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Education

• Bachelor’s degree in Computer Science, Information Technology, or a related field

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Working Arrangement

• Location: Chennai-based (Remote initially), moving to Hybrid model
• Willingness to work on-site in Chennai in the future is required

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Join Us If You:

• Build Amazing
• Deliver Amazing
• Live Amazing
• Be Amazing

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Tags:

#VOIP #SIP #RTP #WebRTC #UCaaS #CloudTelephony #Python #Asterisk #Kamailio #ChennaiJobs #BangaloreJobs #HybridWork