Cloud System Engineer – Infor

Job Location

• City: Hyderabad
• State: Telangana
• Country: India
• Workplace Type: Hybrid

Job Details

• Job ID: 45728
• Department: SaaS
• Experience Level: Mid / Senior Level
• Employment Type: Full-Time

Role Overview

The Cloud System Engineer Associate will support Cloud Operations, including maintaining applications, ensuring uptime, troubleshooting, and implementing configurations and patches. This role supports high-availability mission-critical systems and collaborates with cross-functional teams for service excellence.

Key Responsibilities

• Operate in a 24x5x365 support environment ensuring system uptime.
• Execute scheduled tasks and maintain quality standards.
• Collaborate with teams to resolve incidents and support project delivery.
• Participate in training programs and mentor new members.
• Manage daily operational tasks with proper documentation.
• Perform other duties assigned by leadership.

Basic Qualifications

• Bachelor’s Degree in Computer Science, IT, or related field (BTech/MCA) or equivalent experience.
• 0–2 years of system administration or cloud operations experience.
• Hands-on experience with Windows/Linux administration (IIS/JBoss).
• Exposure to Amazon Web Services (AWS) cloud platform.
• Strong verbal and written communication skills.
• Documentation skills for technical changes and automation.
• Experience supporting ERP systems and workflow engines.
• Ability to multitask and adapt to changing priorities.

Preferred Qualifications

• Experience with Infor applications (Plus).
• AWS Certification (Cloud Practitioner or Associate-level).
• Scripting skills – Python, PowerShell, or similar.
• Knowledge of IIS/Tomcat, Active Directory, Databases, and OS.
• Experience in customer-facing technical support roles.

About Infor

Infor is a global leader in business cloud software, helping over 60,000 organizations worldwide achieve digital transformation.

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