Impact Infotech Hiring Remote Support Engineer

Remote Support Engineer Role – Impact Infotech Pvt. Ltd. (Mumbai)

Company: Impact Infotech Pvt. Ltd.
Job Role: Remote Support Engineer
Qualification: Any Graduate / HSC + Polytechnic Diploma

Experience: 1+ Years
Salary: Up to ₹24,000 CTC (₹20,000 take-home) – Based on interview
Job Location: Mumbai (Santacruz)
Last Date: Immediate hiring – Apply ASAP

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Job Description:

Impact Infotech Pvt. Ltd. is hiring motivated and skilled professionals for the position of Remote Support Engineer. This is a client-facing role involving system-level troubleshooting, remote desktop support, network issue resolution, and IT asset maintenance. If you have strong communication skills and enjoy solving technical challenges, this opportunity is for you.

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Responsibilities:

• Provide remote desktop and network support to clients
• Troubleshoot hardware, software, and basic server issues
• Monitor and maintain IT systems using remote access tools
• Document support cases and resolutions clearly
• Collaborate with senior engineers on critical incident resolution
• Maintain high customer satisfaction with timely service delivery

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Requirements:

• Minimum 1 year of experience in a remote IT support/helpdesk role
• Familiarity with Windows OS, basic networking, remote desktop tools
• Good communication and problem-solving skills
• Willingness to work in rotational shifts if needed
• Location: Mumbai (Santacruz) – On-site

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Interview Mode:
Virtual

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Salary Insights:
Entry-level Remote Support Engineers typically earn ₹18,000–₹24,000/month in Mumbai. Skill upgrades to cloud-based support (e.g., AWS/Azure) can increase earnings by 40% within 12–18 months.

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Career Growth Outlook:
Remote Support roles are increasingly transitioning into hybrid cloud support, cybersecurity, and DevOps operations roles. Training in AWS, Microsoft 365, or network security can fast-track promotions and open doors to international remote opportunities.

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Tags:
#RemoteSupportEngineer #HiringNow #ITSupportJobs #MumbaiJobs #HighSalaryJobs #RemoteJobsIndia #CloudCareers #EntryLevelTechJobs

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How to Apply:
Interested candidates can send their resumes to:
📧 [email protected]
Subject: “Application – Remote Support Engineer – [Your Name]”

Keywords:
Remote support engineer Mumbai, IT helpdesk careers, tech support jobs India, L1/L2 desktop support roles, cloud support engineer entry-level, AWS certification path, remote tech jobs for freshers, network troubleshooting support jobs, desktop support Santacruz, IT engineer hiring 2025