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Hiring IT Support Analyst | Neudesic (An IBM Subsidiary)

Neudesic

Bangalore Softwarefull-timePosted 10 Feb 2025Active

Neudesic off campus drive : Job Overview

CompanyNeudesic
LocationBangalore
CategorySoftware
Employment Typefull-time
Posted10 Feb 2025
StatusActive

Job Description

๐Ÿ’ผ Hiring: IT Support Analyst | Neudesic (An IBM Subsidiary)

๐Ÿ“ Location: Bengaluru, Karnataka
๐Ÿ•ฐ๏ธ Employment Type: Full-Time
๐Ÿ“Š Experience: 2-3 Years as IT Support Engineer


๐Ÿ–ฅ๏ธ Job Responsibilities:

  • Address user L1-tickets related to hardware, software, and technical issues
  • Remote troubleshooting for internal users
  • Manage hardware/software assets & provide technical assistance
  • Troubleshoot issues with LAN, WAN, wireless networks, and VPNs
  • Support for Windows Active Directory, Azure AD, and O365
  • Basic handling of Switches, Routers, Firewalls, CCTV, Door Access Control Systems
  • Customize desktop applications and guide users with clear instructions
  • Prepare technical documentation and manuals

๐Ÿง  Required Skills:

  • Strong knowledge of IT support, system security, and data recovery
  • Remote user management & troubleshooting skills
  • Familiarity with Wireless Access Points & network protocols
  • Excellent problem-solving, documentation, and customer service skills
  • Good communication skills (Verbal & Written)

๐ŸŽ“ Education & Certifications:

  • Graduate or above
  • Certifications in IT-related areas preferred

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For full details, visit nalgonda.today.


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