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Hiring Fresher IT Support Engineer in Intellitech IQ for B.Tech, B.E, MCA, BCA, BSc in Computer Science

Intellitech IQ

-Softwarefull-timePosted 1 Feb 2025Active

Intellitech IQ off campus drive : Job Overview

CompanyIntellitech IQ
Location-
CategorySoftware
Employment Typefull-time
Posted1 Feb 2025
StatusActive

Job Description

Company: Intellitech IQ Consultancy

Job Role: IT Support Engineer

Qualification:
B.Tech, B.E., MCA, BCA, BSc in Computer Science or a related field

Experience:
6 months to 2 Years (Freshers with exceptional English skills may be considered)

Job Description:

  • Provide desktop/laptop/software support for users.
  • Resolve software/hardware issues logged in ITSM tools like ServiceNow.
  • Escalate issues to the next level when required.
  • Provide customer support via in-person, remote, call, or chat.

Technical Skills:

  • Knowledge of Windows/Mac operating systems.
  • Experience with MS Office Suite, O365, and Active Directory concepts.
  • Ability to install/uninstall software applications on laptop/desktop devices.
  • Familiarity with L1 support protocols.
  • Strong troubleshooting skills.

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