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Gray Matrix Off Campus Drive 2025 | Gray Matrix Hiring Tech Support Engineer

Gray Matrix

MumbaiSoftwarefull-timePosted 28 Mar 2025Active

Gray Matrix off campus drive : Job Overview

Company Gray Matrix
LocationMumbai
CategorySoftware
Employment Typefull-time
Posted28 Mar 2025
StatusActive

Job Description

Company: Gray Matrix

Job Role: Tech Support Engineer

Qualification: Bachelor's degree in a relevant field

Experience: 2-3 years

Salary: Not specified

Job Location: Mumbai, India

Last Date: Not specified

Job Description:
Gray Matrix, a well-established software company, is seeking Tech Support Engineers to join their team. The company specializes in delivering high-quality HRIS systems in Australia and the US. This role involves supporting product development, troubleshooting issues, and ensuring smooth system operations.

Key Responsibilities:

  • Provide technical support for software applications
  • Troubleshoot and resolve customer issues efficiently
  • Collaborate with development teams to improve software performance
  • Assist in UI/UX enhancements to enhance user experience
  • Present technical solutions to internal and external stakeholders
  • Conduct thorough research on market trends and customer insights

Required Skills:

  • Strong knowledge of contemporary frameworks
  • Proven problem-solving and troubleshooting skills
  • Effective communication and presentation abilities
  • Ability to work in a team and handle multiple tasks
  • Experience with Government and Education clients is a plus
  • Experience in road mapping is preferred

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Tags: #Hiring #TechSupportEngineer #SoftwareSupport #MumbaiJobs #JobOpening

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