
Coral Business Solutions is Hiring System Engineer - Functional Junior/Trainee
Coral Business Solutions
Coral Business Solutions off campus drive : Job Overview
| Company | Coral Business Solutions |
| Location | Kochi, India |
| Category | Software |
| Employment Type | full-time |
| Posted | 18 Aug 2025 |
| Status | Active |
Job Description
System Engineer - Functional Junior/Trainee
Qualification:
Bachelor's Degree or Master's Degree in Computer Science
Experience:
Freshers / 1+ Years
Skills:
- Basic SQL Knowledge
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Ability to handle multiple requests simultaneously
- Customer-first attitude
Industry:
IT / Software / Customer Support
Job Description:
As a System Engineer - Functional Junior Agent, you will be the first point of contact for customers, providing technical support and resolving product-related issues. You will collaborate with the Software System Engineer team to ensure timely resolution of inquiries and maintain a high level of customer satisfaction.
Responsibilities:
- Respond to customer queries via phone, email, or chat in a professional manner
- Diagnose and resolve basic technical issues (SQL-related)
- Escalate complex issues to senior engineers when required
- Maintain accurate documentation of customer interactions
- Guide customers with troubleshooting and product usage
- Collaborate with internal teams for process improvements
Requirements:
- Strong communication and interpersonal skills
- Basic SQL knowledge
- Problem-solving mindset with attention to detail
- Ability to remain calm under pressure
- Prior customer support experience is a plus
Benefits:
- Competitive salary package
- Career growth and learning opportunities
- Comprehensive training and mentorship
- Employee wellness programs
- Dynamic and inclusive work environment
Location:
Kochi, India
Salary:
Negotiable
Send your resume: [email protected]
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Hashtags
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