Astreya Hiring Desktop Support Specialist

Astreya – Desktop Support Specialist (Remote, India)

Company: Astreya
Job Role: Desktop Support Specialist
Qualification: Any graduate with relevant IT experience or certification

Experience: 1–3+ Years
Salary: Competitive (Based on Skills & Experience)
Job Location: Remote (India)
Last Date: Apply ASAP

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Job Overview

Astreya is seeking a skilled IT Support Specialist to join our global remote workforce. This role focuses on end-user support, IT inventory management, AV operations, and network troubleshooting, ensuring optimal technology performance and a seamless user experience.

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Key Responsibilities

• End-User Support:
  Troubleshoot hardware, software, OS, application, and connectivity issues for laptops/desktops (Windows/macOS/Linux).

• IT Inventory & Asset Management:
  Maintain IT inventory including onboarding/offboarding processes, vendor liaison, and device tracking.

• AV Support:
  Maintain and support AV equipment, conference rooms, live events, and break-fix AV incidents.

• Network & Printer Support:
  Assist with network issues (wired/wireless), smart hands support, and resolve network printer issues.

• Device Setup & Onboarding:
  Configure iOS/macOS devices, set up email and business apps, and ensure compliance with security protocols.

• Ticketing & SLA Compliance:
  Handle IT service requests via ticketing system, ensuring timely resolution and minimal downtime.

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Key Skills Required

• Strong knowledge of IT support tools, hardware troubleshooting, and AV systems
• Experience with macOS, iOS, Windows OS, and enterprise IT tools
• Familiarity with networking basics, Wi-Fi troubleshooting, and printer configuration
• Excellent communication, organizational, and problem-solving skills

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Perks of Working at Astreya

• Remote-first culture
• Dynamic and fast-paced IT services team
• Work with a global team supporting Fortune 500 clients
• Opportunities for career growth and certifications

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• Remote IT support jobs
• Desktop support engineer jobs India
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Tags:

#RemoteJobs #DesktopSupport #ITSupportJobs #AVSupport #RemoteTechJobs #NetworkSupport #AstreyaCareers #IndiaJobs #WorkFromHome #ITJobsIndia