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Arting Digital Private Limited Hiring Network TAC Engineer / VOIP Support

Arting Digital Private Limited

PuneSoftwarefull-timePosted 5 Apr 2025Active

Arting Digital Private Limited off campus drive : Job Overview

CompanyArting Digital Private Limited
LocationPune
CategorySoftware
Employment Typefull-time
Posted5 Apr 2025
StatusActive

Job Description

Company
Arting Digital Private Limited

Job Role
Network TAC Engineer / VOIP Support

Qualification
Any Graduation

Batch
Open to immediate joiners

Experience
1–5 Years

Salary
3–7 LPA (As per market standard)

Job Location
Pune, Maharashtra, India – 411001

Last Date to Apply
Apply as soon as possible

Job Type
Full Time | Onsite (Night Shifts)

Working Days
4 Days a Week

Working Hours
10:30 PM to 9:30 AM IST

Job Description
We’re looking for a skilled Network TAC Engineer / VOIP Support professional with expertise in troubleshooting and maintaining VOIP infrastructure and delivering enterprise-level support. The role is customer-facing, supporting U.S.-based enterprise clients.

Roles & Responsibilities

  • Provide high-quality support for VoIP services
  • Configure and troubleshoot SIP trunking, DID, voicemail, call flow, call queue, and routing
  • Handle issues related to IP-PBX, SBCs, soft switches, Unified Communications platforms
  • Troubleshoot Polycom, Yealink, Cisco ATA, Adtran routers, PSTN, SIP, and SD-WAN
  • Work on Hosted PBX, cloud telephony, MS Teams direct routing
  • Monitor network performance, test routes, and optimize voice quality (PDD, ASR, ACD, FAS)
  • Handle firewalls, unauthorized access, DOS alerts, and compromised users/extensions
  • Collaborate with third-party vendors and carriers for troubleshooting
  • Maintain ownership of tickets and ensure SLA compliance
  • Lead escalated support and participate in after-hours on-call rotation
  • Mentor team members and lead regular training sessions

Required Skills

  • Excellent communication skills
  • Strong troubleshooting of VOIP infrastructure: SIP, RTP, QoS, codecs
  • Familiar with Cisco BroadWorks, Netsapiens, Adtran routers
  • Knowledge of ticketing tools and technical documentation
  • Strong analytical and multitasking ability
  • Only male candidates eligible

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Tags
#NetworkEngineerJobs #TACEngineer #VOIPSupport #VOIPJobs #TechSupportJobs #NightShiftJobs #PuneJobs #CiscoVOIP #SIPTrunking #TelecomCareers #TechJobsIndia #ImmediateJoiners #MaleCandidatesOnly #NetworkSupportEngineer #ITJobsIndia #NalgondaToday

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